AQUASANA CLEAN WATER DIRECT
Shipping Policies
Free Shipping on $49+
Free standard delivery in contiguous US
Water for Life® Free Freight
All filter cartridge replacements ship free
3-7 Business Days
Delivered via FedEx and UPS Ground
Free Shipping Over $49 & Water for Life®
Aquasana offers FREE Standard Ground Shipping on all orders over $49 within the contiguous United States. In addition, all replacement filter deliveries under our Water for Life® auto-ship program ship 100% free of charge forever.
Processing & Freight Delivery
Drinking water and shower filtration systems ship within 1–2 business days and arrive in 3–7 business days. Whole House Rhino® filtration systems ship via specialized LTL freight with scheduled curbside delivery.
Tracking & Delivery Notifications
You will receive email notifications with direct tracking details as soon as your water filtration equipment leaves our central Texas distribution facility.
Need Personal Assistance?
Our official Aquasana Customer Support team is here to assist with tracking, deliveries, warranty claims, and exchanges.
Contact: [email protected] | 1-866-662-6885 (Mon-Fri 8AM-6PM CT, Sat 9AM-5PM CT)